FAQs

1. How long does it take to receive my order?

All items are made-to-order.

  • Processing time: 2–5 business days

  • Shipping time: 5–10 business days (U.S. only)

2. Do you ship internationally?

No, we currently only ship within the United States.
We do not offer international shipping at this time.

3. How can I track my order?

Once your order ships, you’ll receive a tracking number via email.
If you need help, feel free to contact us.

4. Do you accept returns or exchanges?

Since our products are made-to-order, we only accept returns or exchanges for:

  • Damaged items

  • Incorrect items

Please contact us within 7 days of delivery.

5. What if I ordered the wrong size?

Please check our Size Guide before placing your order.
We do not accept returns or exchanges for incorrect size selection unless the item is defective.

6. What materials are your tank tops made of?

Our tank tops are made from high-quality cotton or cotton blends, designed for comfort and durability.

7. Will the print fade after washing?

No, our prints are designed to last.
For best care:

  • Wash inside out

  • Use cold water

  • Avoid high heat drying

8. Can I cancel my order?

Orders can be canceled within 12 hours of purchase.
After that, production begins and cancellation is no longer possible.

9. What payment methods do you accept?

We accept major payment methods, including:

  • Credit/Debit cards

  • PayPal

10. My item arrived damaged. What should I do?

Please email us with:

  • Your order number

  • A photo of the item

We’ll arrange a replacement or refund quickly.

11. Do you offer refunds?

Refunds are only issued for:

  • Defective items

  • Incorrect items

We do not offer refunds for:

  • Wrong size

  • Change of mind

12. How can I contact you?

service@giftdress.com
We usually respond within 24 hours.